If you have any other questions, please feel free to reach out to us at firstname.lastname@example.org. We will try our best to respond promptly.
Q1. How can I know more about my product?
If you would like to know more about the fabric, weave of a product in detail, please go through the product description on our website. You can also get in touch with us for further details through :
Call /whatsapp : +91 87921 77606
Q2. Do you use real zari on your sarees?
The zari that we use in most of our sarees is high-grade zari which has a graceful luster. It’s not the artificial/imitation/plastic zari. Sarees that are made of real zari or pure silver zari are will have it mentioned in the product description and these are usually priced much higher
Q3. How does the product look in real?
All the silk products has unique luster due to the physical and chemical structure which enhance due to reflection of light. The photographs on the website gives the closest look. However, multiple factors such as angle of photograph, type of light (white, yellow or natural), composition of the fabric affect the colours as captured in the photographs, which may occasionally result in minor variations.
Q4. How do I take care of my silk saree?
We recommend that you dry clean you saree. For more details on silk care , please see the silk mark page on the footer.
Q5. How do I search for the products I want?
We have a user-friendly menu that allows you to shop by product category. There are also filters by type, by fabric, by price etc.
Q6. What is the process once I have selected the product that I wish to buy?
Once you choose the product, you can click on “Proceed to Checkout” button. You can fill all the information needed for placing the order. You will then be redirected to our secure payment gateway page where you can choose from different payment options
Q7. Your website is showing the price in Indian rupees, how much will it cost in foreign currencies?
On the top right of Home page, there is a drop down list which shows major currencies. Please select the desired currency to see the prices in that currency. We can also send across a PayPal invoice to you in major international currencies.
Q8. What are all the payment modes available to me?
You can select different payment options given by our payment gateway. ( Credit Card, Debit Card, Net Banking, UPI, Wallets etc. )
Q9. Are there any taxes on the prices mentioned on the website?
All the prices listed on the website are inclusive of taxes.
Q10. What courier services do you use?
All our shipments are sent using reputed courier agencies. Shipments within India are sent through DTDC and for International shipments we use DHL or FedEx.
Q11. What are the delivery timelines and charges for shipping to international destinations?
Shipments within India are delivered within 2 to 3 days and International shipments in 5 to 7 days time.
We offer free shipping in India and at actuals for International shipments.